A young artist exhibits his work for the first time, and a well-known art critic is in attendance.  The critic says to the young artist, “would you like to hear my opinion of your work?”

“Yes,” the artist replies.

“It’s worthless,” the critic says.

“I know”, the artist replies, “but let’s hear it anyway.”

When the person giving information, and the person listening, are each focused on what they are thinking about there can be two different messages in play.

When you are making important disclosures, such as an insurance application, this can be very common. And when that information is being relied on as the basis of a valuable contract, it’s vital to have a qualified, experienced and competent adviser translating for you.